WILL MY FIREARM ORDER SHIP TO MY HOME?

By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

HOW DO I PLACE AN ORDER WITH ARMORY RELOADING SHOP?.

Our shopping cart can be accessed by the link in the upper-right corner of all Armory Reloading Shop pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart.” Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order.

HOW DO I PLACE AN ORDER WITH ARMORY RELOADING SHOP?.

Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment.

PLEASE NOTE: Processing times are separate from actual shipping times.

If we are shipping you a firearm, we MUST have a valid copy of your dealer’s FFL (Federal Firearms License) BEFORE we can ship your gun. PLEASE NOTE: In times of high order volume these processing times may increase.

For further specifics on shipping procedures please see our Shipping page.

 

HOW DO I KNOW THAT YOU RECEIVED MY ORDER?

Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your tracking number.

WHAT IF I DO NOT RECEIVE CONFIRMATION OF MY ORDER VIA EMAIL?

Please call +1 (512) 553-5163 to reach a GunBuyer associate. We would be happy to send you another copy and/or confirm your order and email address.

WILL I BE CHARGED SALES TAX?

Due to the sales tax law changes the past couple years, tax may be charged depending on your home state. The tax is calculated based on your location.

 

IS THERE A WARRANTY ON PRODUCTS THAT I PURCHASE?

ArmoryReloading products are backed by the manufacturer’s warranty. We recommend that you check with the manufacturer to understand their warranty policy. You have the option to purchase ArmoryReloading’s Customer Care Plan. You can view more details on the product page where you have the option to add this additional service.

 

DO YOU REQUIRE A SPECIAL LICENSE TO PLACE AN ORDER?

No, we do not require a special license to purchase. There are restrictions on some of our products and we do ask that you are aware of your local and state laws prior to placing your order with us.

 

CAN I ADD TO MY ORDER ONCE I HAVE SUBMITTED IT TO YOU?

No, once your order has been placed, we cannot add any additional items to your order. Our orders are sent automatically to our warehouse for picking and shipping. You will have to place an additional order with ArmoryReloading for any additional items you may wish to purchase.

 

HOW LONG DO ITEMS STAY IN MY WISHLIST?

Any item you place in your Wishlist will be there for 6 months. After six months, the item will not appear in your Wishlist.

 

I DON’T REMEMBER MY PASSWORD, WHAT DO I DO?

If you cannot remember your password, click “Forgot Password” and enter your email address into the field provided. Hit “Reset Password” and you will receive an email with instructions to reset your password.

 

I HAVE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. WHY ARE YOU CHARGING ME A 10% CANCELLATION FEE?

The 10% cancellation fee covers our bank processing fees and administrative costs of changed orders. The 10% charge applies to your total order. Our business is not set up to cancel of change orders easily. We apologize for having to implement these fees, but it is necessary in order to keep our prices low for our customers.

 

I NEED TO RETURN AN ITEM THAT I ORDERED THAT WAS NOT THE CORRECT TYPE/SIZE.

Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.

 

WHAT IF A PRODUCT DESCRIPTION IS INCORRECT?

As with most technology there are times when errors occur and ArmoryReloading does not guarantee that product titles, descriptions, or photos are 100% accurate. If you have a concern regarding a specific item please contact us prior to purchase. ArmoryReloading reserves the right to correct any errors on our website that are discovered.